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Store Manager - Contracted Hours: Minimum 40 per week | Leeds
The Store Manager is accountable for delivering Jessops goals, inspirational customer service, operational compliance and colleague development. Delivering the needs of the business through their team and for their customer.
Accountable for:
- Store financial performance - delivering on targets across all KPIs
- Customer experience
- Colleague engagement
- Health & Safety
- Performance management of all colleagues
- Operating efficiently and within budget
- Store Standards
- Adherence to all company policies & processes
- Maintaining the store at the highest levels of operational effectiveness
- Always looking forward, with a plan to constantly challenge and develop; yourself, your team and your business.
Knowledge, Skills and Experience:
- Experience in people management, leadership and direction – setting a clear direction for your team, inspiring others, and able to articulate our values with conviction
- Communication and influencing skills that generate commitment and loyalty
- Passionate about people – from customers to stakeholders
- The ability to prioritise workloads
- A commercially minded approach to retail
- The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you
- Previous high level retail management experience is essential
- Constantly challenges own knowledge and drives own learning
- Desirable – knowledge of photography and the camera market
Deliverables:
- Revenue target across; hardware, accessories, photo, academy and JCP
- Attach rates for; accessories and JCP
- Efficient operation of a repair offering
- Efficient and compliant trade-in offering
- EBITDA in line with budgeted performance
- Colleague engagement
- H&S compliance
- Customer experience measured through mystery shops and CX programs
Job Type: Full-time
Benefits: KPI driven Bonus, Employee discount
Schedule: Monday to Sunday (based on shifts)
Work Location: In our Jessops Leeds store
Please send your cv to the email below:
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